Industry's First BankGPT for Credit Unions Community Banks

Reimagine 24/7 service with agentic AI and human symbiosis.

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Not All AI is Equal - The educational AI hub for credit union & banking leaders

Trusted by 100+ credit unions & community banks

Delight your members and customers with Agentic AI

"Understood me the first time, every time."

"It felt like chatting with my favorite banker."

"Escalated at the perfect moment."

"Support feels smarter each week."

"Your banking chatbot feels like a 24/7 personal teller. It guided me through a wire transfer, verified details twice, and finished everything faster than visiting a branch."

"I explained my situation once and it picked up every detail on the first try. Then it walked me through the exact steps with no guessing, no menu maze. I was done before I would've reached a human in the old system."

"Showed me the best card for my spend."

"Got me to the right expert on the first try."

"It suggested the exact step I needed."

The banking chatbot helped me open a savings account, compare interest options, and set automated transfers. It explained everything clearly, so I felt confident about every step of the process.

"It remembered my last issue and picked up where we left off."

"Explained policy in plain English."

"Knew my preferences and limits."

"Didn't make me repeat account details."

"Got me to the right expert on the first try."

"No more blind transfers."

"Showed me the best card for my spend."

During an overseas trip, the chatbot quickly unblocked my card, confirmed my identity, and updated travel notes. No calls, no forms, just fast, secure help right when I needed it.

"No menus, just a natural conversation."

"They spotted a trend and updated my plan."

"No copy-paste, actual solutions."

"Handled my loan questions perfectly."

The chatbot answered my loan questions instantly, flagged a suspicious transaction, and even helped reset my PIN. It's like having a patient banker in my pocket.

I love how the chatbot explains banking terms in plain language. It tracked my EMI schedule, reminded me of due dates, and helped me avoid late fees during busy months.

"Showed me the best card for my spend."

"Feedback turns into action now."

Resolved my issue in one nudge.

A practical guide to scaling self-service AI in credit unions and community banks

Abstract blue graphic representing self-service AI scaling

Agentic BankGPT Platform

The Foundation for Autonomous Banking

Go beyond standard chatbots. Built on interface.ai's proven foundation, our platform pairs advanced LLMs with grounded, auditable knowledge to deliver accurate, script-free resolutions.

Real-time compliance

The only platform with financial-grade compliance built into every interaction. We train on NCUA and FFIEC regulations to automatically detect violations and restrict risky content instantly.

Frictionless security

Balance protection with convenience. From biometric verification to adaptive risk-based authentication, we offer the industry's broadest security capabilities without slowing down the member experience.

Smarter analytics

Turn conversations into strategy. AI-powered call summaries and sentiment analysis provide deep visibility into customer feedback and document usage.

Total control

Build, test, and manage with confidence. Our unified dashboard offers role-based access, advanced LLM routing, and seamless SSO integration for complete administrative power.

AI platform prebuilt to work with banking systems from day 1

With over 40 integrations already available, you can seamlessly connect to core banking, CRMs, payment gateways, and more – unlocking efficiency and innovation instantly.

RPA Systems, PFM Systems, and Live Chat integrationsCore Banking Systems, Loan Origination, and Knowledge Management System integrationsOnline Banking, ITSM & HR Systems, CRM, and Contact Center integrations
Happy customers

100+ credit unions & community banks

Don't just take our word for it: Hear from our happy customers

60% call automation

"Our AI voice agent consistently handles over 60% of total inbound calls during business hours and over 75% after business hours."

COO

Bank of Guam
300 agent hours saved per month

"The AI solution has fundamentally transformed our member service operations, enabling our team to focus on high-value interactions."

Edward Barcinas, VP, Project Management

University Credit Union
$6.6m annual revenue enabled

"The platform has enabled us to dramatically expand our member services while improving satisfaction scores across every channel."

EVP, COO

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